Cancellation Policy:
Members with any membership type may cancel without penalty by submitting a written request within 3 days of enrollment.
Month-to-Month Membership Cancellations:
Members with a month-to-month membership type may cancel for any reason by submitting a written termination request via certified mail or by completing the electronic form below. A minimum of 30-days’ advance notice is required for termination of month-to-month memberships and the official termination date must be the final day of the month. Any unpaid balance on the member’s account must be paid in full prior to termination.
12-Month Membership Cancellations:
Members with a 12-month contracted membership type may cancel prior to the end of the contracted term only for one of the reasons defined as “Cause” in the Membership Agreement, which include:
- Member becomes totally disabled. (A doctor’s note is required.)
- The member is deceased.